If your gas fireplace has this issue, here’s what usually causes it – and why a licensed gas fitter should handle the repair. HeatLand has kept Metro Vancouver comfortable since 1999. Our licensed, insured and TSBC-certified technicians work on every major brand, give honest advice, quote upfront, and help you claim any rebates you qualify for.
Common causes
This is usually down to dust burn-off (normal) or, if it’s a gas smell, a leak that needs immediate attention.
Stay safe
If you ever smell gas, leave the building, don’t touch switches, and call FortisBC at 1-800-663-9911 from outside. Gas appliances should only be serviced by a licensed, TSBC-certified gas fitter.
How HeatLand fixes it
Our gas fitters diagnose the cause, quote upfront, and repair it safely – across Metro Vancouver since 1999.
HeatLand has served Metro Vancouver since 1999 – licensed, insured and honest. Free, no-obligation estimates.
Why Metro Vancouver trusts HeatLand
- Licensed & insured – TSBC-certified, serving the region since 1999.
- Every major brand – honest, brand-agnostic advice.
- Upfront pricing – no surprises.
- Rebate help – we handle CleanBC, BC Hydro and FortisBC paperwork.
- Fast response – fast where possible, plus emergency service.
Frequently asked questions
Can I fix a gas fireplace myself?
Basic things like cleaning glass are fine, but anything involving the gas valve, pilot or burner should be done by a licensed gas fitter for safety.
How much does fireplace repair cost?
We quote upfront before any work. Call (604) 330-3812.
Do you service all fireplace brands?
Yes – Napoleon, Valor, Montigo, Regency, Heat & Glo and more. See brands.
How often should it be serviced?
Once a year, ideally before winter.
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