If your gas fireplace has this issue, here’s what usually causes it – and why a licensed gas fitter should handle the repair. HeatLand has kept Metro Vancouver comfortable since 1999. Our licensed, insured and TSBC-certified technicians work on every major brand, give honest advice, quote upfront, and help you claim any rebates you qualify for.
Common causes
This is usually down to combustion or venting problems, or normal condensation on startup.
Stay safe
If you ever smell gas, leave the building, don’t touch switches, and call FortisBC at 1-800-663-9911 from outside. Gas appliances should only be serviced by a licensed, TSBC-certified gas fitter.
How HeatLand fixes it
Our gas fitters diagnose the cause, quote upfront, and repair it safely – across Metro Vancouver since 1999.
HeatLand has served Metro Vancouver since 1999 – licensed, insured and honest. Free, no-obligation estimates.
Why Metro Vancouver trusts HeatLand
- Licensed & insured – TSBC-certified, serving the region since 1999.
- Every major brand – honest, brand-agnostic advice.
- Upfront pricing – no surprises.
- Rebate help – we handle CleanBC, BC Hydro and FortisBC paperwork.
- Fast response – fast where possible, plus emergency service.
Frequently asked questions
Can I fix a gas fireplace myself?
Basic things like cleaning glass are fine, but anything involving the gas valve, pilot or burner should be done by a licensed gas fitter for safety.
How much does fireplace repair cost?
We quote upfront before any work. Call (604) 330-3812.
Do you service all fireplace brands?
Yes – Napoleon, Valor, Montigo, Regency, Heat & Glo and more. See brands.
How often should it be serviced?
Once a year, ideally before winter.
Related: Gas fireplaces · Emergency HVAC · HVAC FAQs · Contact us